WHAT'S YOUR SHIPPING POLICY?
Shipping within the U.S. is free. International shipping rates vary widely depending on the destination, but is often in the range of $15- $40. International buyers should contact us directly before making a purchase. Email JimandReuben4ever@gmail.com
HOW ABOUT RETURNS?
Items purchased may be returned for a refund if a written request is made and sent to JimandReuben4ever@gmail.com within two weeks of delivery, and the item is returned in the same condition as when it was shipped. Other conditions may apply. If a product arrives damaged or you do not feel it was accurately represented contact us directly and we’ll work it out.
CAN YOU COMMISSION OUR SERVICES FOR CUSTOM ITEMS OR FOR LARGER WHOLESALE PURCHASES?
Generally yes, but there lots of details that need to be worked out and agreed upon depending on the nature of the request. Email us with specific requests and we can discuss options. JimandReuben4ever@gmail.com
ARE ALL OF YOUR PRODUCTS REALLY HAND-DYED?
Yes, each item we create is the only one of it’s kind. Some items may be made using a single design or consistent set of colors, but each and every one is hand-dyed and 100% one-of-a-kind.